Had my Japanese Elementary 1 Test just now... my last lesson for E1... ^_^
Well.. at least i now have some form of basic knowledge of the language... going on to E2 the week after next...
But well... that is not before i went on to complete some troublesome chores... Haiz...
Had a rather dry IBM UOL lesson in the morning, from 1000hrs to 1600hrs.... and after that, i went down to the car firm... to finally collect my car master key....
Haiz... it had been such a tiring process man... just talking about it drains my energy.. and infuriates me....
Haiz....
Let me began right from the start...
First grouse.... was when i went to collect my car...
The first thing... the car wasn't in a showroom condition... there were visible rain marks... i believe the car was waxed, and they drove to the showroom.. but on the way it rained, but they didn't bother to clean up after that... i have to tell them to do it... i mean.... hey... i am buying a new car from you guys, and you are going to give me a car with all the dirt marks and all???
Hello???? You ok or not???/
And i only got the spare key, which doesn't have the remote control, because the master key have not arrived... i was told the next week it will be reach...
Oh yar... and i seriously don't like the way the lady boss spoke to me... seriously a lack of customer respect...
Hey, i may be younger than you, but i am still your customer... better show some respect...
And another big issue... the brake area of the 2 front wheels shows a clearly rusting sign... and when i asked about it, i was told it is normal.... -_-"
Hey, i sell you a car with rust here and there lar... you happy or not?
*In the end, i got it removed during my first servicing...
Second thing.... i waited super long for the master key... 1 week's wait lead to another week... it was getting on my nerves... it is extremely troublesome to have to lock and open the car from the driver seat manually...
Oh yar... and i realised that the remote control to the car radio system is not working.... and i keep forgetting to ask them to sort this problem out whenever i go there...
Anyway, the main thing that is infuriating me is the arrival of the master key.... as mentioned.. i waited 1 week, just to be told it would take another week(which was this week)... and from Thursday, to Friday, and finally today then i managed to get my key...
The worst thing was.... i was arranged by my point of contact (POC) to go collect the key from the shop on Thursday, but when i reach, the person i should contact is not around, and after some calls, i found out that the key hadn't been taken... and i wasn't informed earlier... wasn't told anything... until i call up to check.... i made a wasted trip down there... and i am seriously not very happy...
From Thursday.... i was promised a Friday can take liao....
The whole Friday... i waited for a call to go collect the key... no news at all... i couldn't get through on the phone to my POC... it was only after i called the shop itself, and spoke to the manager, only to realised that they key still haven't been taken...
Another broken promise....Getting very pissed off.... and i was informed of this by my POC after i made that call...
And finally... today... i was informed that i can get the key already... and i seriously think... there's not much of a point in waiting for my POC to get it from me or whatsoever... i went down personally to get it... and i showed my displeasure to the boss... seriously man...
But the thing was... the manager and the boss were very apologetic.... and in the end... i decided to let it rest... but i still forgot to check with them on the damm remote control...
Man... i hate myself man... should have given them all a earful....make them wake up their idea.... I'm too easily pleased...
Haiz.... i always thought i could trust this POC... but it looks like i was wrong... it would have seriously been much more efficient if i had dealt with the manager from the start... or even the boss for that matter...
This whole incident has really been infuriating me... so much so... even when i write this... i am boiling within myself....
The worst thing is that... this POC... is a friend.... so how do you go about scolding a friend over this type of atrocious services?
I wouldn't deny that he did help me a great deal to get good deal for my car... at least i think so...though looking through the newspaper seem to make me doubt myself... shan't go into details for this.... but his mis-coordination and alot of all this not informing me about things and stuffs.... I mean... even there is a limit to a friend's tolerance...
Put it this way... had i been a stranger customer, i believe he would have been scolded good and proper... because that was what i intended to do, had he not been a friend... i holded back alot for him man....
Even up till now... i still have some stuffs with my POC... and he still haven't seek to arrange a time to return me the stuffs...
For the whole key issue... i was the one who kept reminding him about it... asking when can i get it... and the whole time, he wasn't free to help me get it or something... i had to go get from the manager... is this how you serve a customer?
I don't know man.. do i need to go all the way up to your house to get back my stuff?
After all the trips you made me go to the shop just for a stupid master key? Wasted trips... broken promises and all????
One thing i am sure now though... the image of Parallel Importers (PIs) is already spoilt to me.... i would seriously re-consider getting a car from PIs next time.. or from a friend... for that matters...
Getting emotional.... Haiz... go sleep liao.. maybe i will feel better...